The Communities of Practice

EFQM has always supported its members and fostered the sharing of role model practices and innovation ideas. Our members embody more than 25 years of business experience across the 50 sectors they are active in. we plan to harness the ideas and activate this wealth of knowledge and experience through the new Communities of Practice.

What is Community of Practice?

A Community of Practice is a group of EFQM members who share their experience with others on a specific topic and use this learning to generate new and innovative approaches that may be of benefit to the wider community. These events are part of the sharing “offer” to members providing practitioners with an international forum for peer group networking, discussion and learning on topics of specific interest.  Successful Communities of Practice rely on the active participation of the members and on their goodwill and contribution.  In short, participants need to be willing to give as well as take.

Wondering why you should join?

  • Gain access to the experience of other individuals
  • Obtain new ideas from various industry sectors and various countries
  • European benchmarking/best practice/knowledge sharing in a specific arena
  • A network for identifying common issues and problems, and developing solutions

How does it work?

First, EFQM circulates a survey to its Members to identify potential topics and interest from its Members. Then we will look for individuals willing and able to support addressing these topics. Once a larger group of people (at least 6 or 8) have expressed their interest, a virtual meeting will be organised to kick off the Community of Practice. This is the opportunity for the team to agree on the leader, scope, problem definition, timescales, deliverables and way of working. At this point, the leader of the team will take over. EFQM will support the entire process by proposing tools when required, monitoring the progresses and participating if necessary.

Who are the Communities of Practice for?

The Communities of Practice are designed to support EFQM Members to exchange knowledge and experience and to turn their organisation’s strategic objectives into reality. Anyone from the member organisation can take part in the Communities of Practice.

If you have any questions about how to participate, please contact us at:

Start using the Model

Our "Start Simple" package makes sure that first step is in the right direction. It's designed to support you through the first 12 months of your journey.

Some of our Members

EFQM Members

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