"People in Nilufer are very proud of their municipality thanks to the focus on the citizen and progressive mind-set. It is clear that Internal policies and management approaches are enabling this motivation." Annemie Simkens, EFQM Team Leader
"The achievements and performance reached by the organisation in the recent years is very noticeable, demonstrating a really strong commitment to excellence." Dr. Andras Hary, EFQM Assessment Team Leader
EFQM's 2012 Awards Prize Winner in "Managing by Processes"
"We can see that enthusiastic and strong role model leadership on all levels is the driving force in achieving high added value for its customers by taking leverage from continuous improvement initiatives" Hakan Kilitcioglu, EFQM Assessment Team Leader
Bosch Tecnologie Diesel e Sistemi Frenanti S.p.A. - Italy
EFQM's 2012 Awards Prize Winner in "Managing by Processes".
"There is clear evidence that the already highly effective and efficient process management system is being further developed to achieve even higher levels of performance" Tadeusz Buchacz, EFQM Assessment Team Leader
EFQM's 2012 Awards Prize Winner in "Taking Responsibility for a Sustainable Future".
"I would like to highlight the long-standing commitment of Ankara Plant leaders and people to continuous improvement and to quality management and excellence." Rafael Abajo, EFQM Assessment Team Leader
"There is a strong base for the organisation to go forward and in particular a very loyal, committed and motivated workforce, a very strong local "brand", clear long term Vision and supportive leadership." Norman Hughes, EFQM Assessment Team Leader
"In most of the cases patients are considered part of the "family" and they are not just getting high quality nephrology treatment but they enjoy the care of the members of the Centre." Georgios Christodoulou, EFQM Assessment Team Leader
EFQM's 2011 Award Prize in "Building Partnerships"
"Subjecting your organisation to a full EFQM Award Assessment is a really rewarding challenge, and whilst recognition for what you are achieving is nice, the most valuable part of the process is having a team of internationally respected Assessors give you a comprehensive feedback report on which you can base your improvement programme." Paul Evans, Strategy Management Director
"Municipality of Dzierzoniow has a strong commitment to improvement and the assessment team feel sure that they will achieve many successes in the years to come and become an exemplar of public administration across Europe." Paul Evans , Assessor Team Leader
“CC Moulins CC/PM and management have created an excellent working environment in which people feel proud, cared for, involved and engaged in constant improvement to maximise efficiency and reduce cost. Everybody questioned had a customer, cost, quality mindset.” John Pimblott, Assessment Team Leader
Arabtech Jardaneh Engineers and Architects - Jordan
EFQM Recognised for Excellence 3-Star - 2012
“AJ’s management has succeeded in building a well-structured professional organization with a clear vision, mission and strategic focus. They drive trust and empowerment of the senior team to make the company self-governed. At the same time he remains accessible for everyone” Hans van Beek , Assessment Team Leader
EFQM Recognised for Excellence 5 Star and the Benelux Excellence Award in November 2011.
"Ricoh Belgium is agile and responsive. By providing the customer with a different experience; an integrated suite of products and services that meet business needs, they have increased customer loyalty, despite the crisis." Alexis Willems, Assessment Team Leader
"An exemplary and innovative EFQM approach steered by the high level management of La POSTE COURRIER to manage the implementation of the strategy and allow all the collaborators and managers to understand the strategic objectives and contribute to developing value for customers and stakeholders." EFQM Assessment Team