Alpenresort Schwarz - Austria
2013 EFQM Award Winner and Prize Winner in "Adding Value for Customers" & "Succeeding through the Talent of People"
The Pirktl family has developed the resort Mission, Vision and Values with involvement from all Alpenresort Schwarz department and unit leaders, deputies and the project team leaders. The Pirktl family and all leaders with more than two employees undertake annual leadership feedback reviews. The evaluation is clearly linked to the organisation Values and Strategic Themes and Objectives.