Knowledge Base

  • Solvay's Sustainable Portolio Management

    EFQM
    15 July 2011

    Solvay - Belgium

    Solvay is an international industrial group active in Chemistry, offering a broad range of products and solutions that contribute to improving quality of life. Solvay has developed an internal methodology (Sustainable Portfolio Management ‐ SPM) to visualize, at strategic level, two potential impacts of Sustainable Development on its activities.  The Good Practice at a glance...

  • Development of Water Consumption culture

    EFQM
    15 July 2011

    Vodokanal of St Petersburg - Russia

    The State Unitary Enterprise "Vodokanal of St. Petersburg" (hereinafter – “Vodokanal”) provides water and wastewater services to the city of St. Petersburg. For twenty years “Vodokanal of St. Petersburg” has been carrying out an active work with customers in order to reduce (to be correct, optimize) city-specific water consumption.  The Good Practice at a glance...

  • Bradstow School's Gentle Teaching

    EFQM
    15 July 2010

    Bradstow School - United Kingdom

    Bradstow is a distinctive Residential Special School which provides living and learning opportunities for fifty-two students aged from 5 to 19 years, who experience Autistic Spectrum Disorders and/or Severe Learning Difficulties, and with a focus upon the most complex and behaviourally challenging needs. The impact of the school's "Gentle Teaching" integrated framework approach becomes clear soon after children enter the school.

  • Customer orientation

    EFQM
    15 July 2010

    Pirktl Holiday GmbH & Co KG, Alpenresort Schwarz - Austria

    Customer orientation is the main focus of all activities in The Schwarz and therefore linked to vision and mission. The methods established within the Schwarz for acquiring, managing and using information about the guests clearly helps the hotel to maintain an outstanding way of inspiring all guests and an atmosphere of heartiness and friendliness.

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