Knowledge Base

  • Bosch Blaichach - ROLE MODEL PRACTICES

    EFQM
    2 July 2018

    Bosch Blaichach's Role Model Practices regarding the EFQM Fundamental concept "Succeeding through the Talent of People"

  • Geriatrischen Gesundheitszentren der Stadt Graz (GGZ) - ROLE MODEL PRACTICES

    EFQM
    2 July 2018

    GGZ's Role Model Practices regarding the EFQM Fundamental concept "Succeeding through the Talent of People"

  • DEWA - Role Model Practices

    EFQM
    2 July 2018

    DEWA's Role Model Practices regarding the EFQM Fundamental concept "Succeeding through the Talent of People"

  • EFQM EXPERT WEBINAR : ROZANA HUQ (PART 3)

    EFQM
    29 June 2018
    Videos
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    All

    Webinar 3: Shift to Individualism – the importance of understanding psychological empowerment and self-empowerment. 

  • Role Models of Leaders in Excellent Organisations

    EFQM
    8 June 2018

    The Fundamental Concept “Leading with vision, inspiration & integrity” states that “Excellent organisations have leaders who shape the future and make it happen, acting as role models for its values and ethics”. The Fundamental Concept continues by portraying the profile of the role model leader. But what do EFQM members perceive to be the key traits and the key skills and behaviours of (their) leaders? How do they help their people grow these skills, how do they identify suitable leaders and ultimately how do they prepare leadership practices for the megatrend storm that approaches?

  • How to develop the organisational culture to achieve excellent results

    EFQM
    8 June 2018

    This document provides a result of investigations within the EFQM's Community of Practice (CoP) titled: How to develop the organisational culture to achieve excellent results. This CoP was analysing excellent organisations and searching for examples of good organisational culture using the Edgar Schein’s model as framework.

  • The Future of the EFQM Excellence Model

    EFQM
    8 June 2018

    As a result of the conducted analysis, it delivers a proposal regarding the necessary changes in the Fundamental Concepts. In addition to that, this booklet delivers an overview on how other excellence models and standards reacted and still react to the above-mentioned movements. Adaptation is the dynamic evolutionary process that fits living systems to their environment, enhancing their evolutionary fitness.

  • EFQM Expert Webinar Towards Business Ecosystem Excellence

    EFQM
    29 May 2018

    Today the innovation landscape is changing. It calls for more partnerships with external partners and very often partnerships with companies we barely knew before. 
    This requires to build, attract and engage with a solid ecosystem of external partners. The webinar will open a discussion on what on what it means to excel at this. 

  • EFQM Expert Webinar: Overcoming the Theatre of Innovation

    EFQM
    23 May 2018

    Many CEOs and business leaders could be accused of ‘putting on a show’ when it comes to the subject of innovation. While it’s important to demonstrate to customers, employees and shareholders that an organisation is ‘innovative’, there are far too many occasions where innovation stops at the marketing message. 
     

     

  • EFQM Expert Webinar : Richard Griffith

    EFQM
    23 May 2018

    Leading Across Borders: Capitalizing on your Cultural Currency

     

     

  • EFQM EXPERT WEBINAR : ROZANA HUQ (PART 2)

    EFQM
    23 May 2018

    Webinar 2: What are the critical leadership skills needed to support a culture of employee empowerment? 

  • EFQM Expert Webinar : Rozana Huq (Part 1)

    EFQM
    23 May 2018

    Webinar 1: What is Employee Empowerment and why is it important as an organisational strategy?

  • Driving beyond the limits

    EFQM
    22 December 2016

    By Mika Hakkinen - Former Finnish professional racing driver, double F1 World Champion

    Beyond means doing something that you might not realise you are capable of...  Discover Mika Hakkinen's great contribution to the EFQM Forum 2016.

  • The new ISO Standards on management systems and the EFQM Excellence Model

    EFQM
    22 December 2016
    All
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    By Ruud Stassen, INK, and NEN.

    ISO 9001 and the EFQM Excellence Model are different approaches for different purposes. ISO contributes to consistent delivery of products and services that meet customer requirements and applicable statutory and regulatory requirements and aims to enhance customer satisfaction. The EFQM Excellence Model supports organisations on their journey to excellence, taking into account all their stakeholders. 

     

  • Drivers for Excellence

    EFQM
    8 December 2016
    All
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    Learning from role model practices

    A new format for EFQM to communicate value propositions we offer to EFQM members, based on our Fundamental Concepts for Excellence. Each of the Drivers for Excellence can be related to strategic challenges organisations face today who are aiming for Excellence.  Discover the practices from EFQM Excellence Award Applicants from 2012 to 2016.

  • Spreading Excellence

    EFQM
    8 December 2016
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    In this Member Newsletter, you will read about Leadership and People in an article from Riëtta Klijn but also about Agility through a contribution from Pedro Juarez. We also share with you news from the network and news from EFQM. Read further...

  • Benchmarking Scoring Report 2016

    EFQM
    25 November 2016
    All
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    EFQM Excellence Award 2016

    The EFQM Excellence Model provides a framework to compare the relative performance of any organisation, regardless of size, sector or maturity. This report is your access to an overview of the scoring profiles, a comparison of 2016 vs. 2015, as well as several examples picturing the evolution of organisations which, after applying to the EFQM Excellence Awards, have acted on the feedback produced by the EFQM Excellence Assessors, and once again participated in this process.

  • Excellence Beyond

    EFQM
    15 November 2016
    Videos
    All
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    By Prof. Vittorio Cesarotti, Università di Roma "Tor Vergata"

    Excellence is a moving concept, both in organisations and in real life. And it moves fast. Sometimes driven by a growing economy, sometimes finding new roads to support organisations to emerge from critical moments. In the last 25 years EFQM has had a crucial role in the movement for excellence in Europe and beyond. Why?

  • EFQM LEADING EXCELLENCE BEYOND THE LIMITS

    EFQM
    15 November 2016
    Videos
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    All

    By EFQM

    Leading Excellence beyond the limits is an invitation to engage into actions to go much further and positively surprise all stakeholders. How about happy employees, intuitive leaders, delighted customers, innovative and creative services far ahead of competition, creating today the sustainable future, being a global role model … now? Using the full potential of your entire organisation can take you beyond the limits of your own challenging strategic targets!  

  • It's all about the Award

    EFQM
    18 October 2016
    All
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    In this edition of the Member Newsletter you will read about the outcome of the EFQM Excellence Award 2016 and get opportunities to learn from Role Model organisations. We also bring you a look at Global Performance Excellence Models around the world but also a few tips on Managing with Agility. Dive further if you'd like to discover more...

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