Knowledge Base

  • GHA - United Kingdom

    EFQM
    17 February 2017

    How to develop the organizational culture to achieve excellent results,

    This case study focuses on de results achieved by EFQM Member Glasgow Housing Association (GHA). GHA’s mission is ‘Better Homes, Better Lives, A Better Glasgow’. This is based on feedback from their tenants and stakeholders and reflects their role being beyond simply bricks and mortar, focusing on supporting the needs and aspirations of tenants. 

  • GC Europe - Belgium

    EFQM
    17 February 2017

    How to develop the organizational culture to achieve excellent results

    This case study focuses on de results achieved by EFQM Member GC Europe (GCE). GC Corporation has always nurtured a culture of excellence, based on cultural roots shaped by the founder himself. These roots have never been lost during the 95 years of existence. 

  • Alpenresort Schwarz - Austria

    EFQM
    17 February 2017

    How to develop the organizational culture to achieve excellent results

    This case study focuses on the results achieved by the Alpenresort Schwarz, a 5-star alpine spa & Golf resort in Tyrol in Austria that was EFQM Excellence Award Winner and Prize Winner in "Adding Value for Customers" & "Succeeding through the Talent of People" in 2013.

  • Partnership Management

    EFQM
    16 December 2015

    Robert Bosch, Rodez Plant

    2015 EFQM Excellence Prize Winner in Sustaining Outstanding Results and Developing Organisational Capability

    Partners at Bosch are defined as companies and organisations that have a positive impact in supporting the implementation of RzP strategy concerning one or more of the six strategic challenges.  

  • Strategic Partner Program

    EFQM
    7 January 2014

    Alpenresort Schwarz - Austria

    2013 EFQM Award Winner and Prize Winner in "Adding Value for Customers" & "Succeeding through the Talent of People"

    Alpenresort Schwarz has achieved long term beneficial relationship with (strategic) partners and suppliers based on mutual trust, respect and openness. This has been achieved through the use of an internal supplier rating system that is shared with the partners.

  • SSAU's small innovative enterprises

    EFQM
    6 November 2013

    Stavropol State Agrarian University - Russia

    2013 EFQM Prize Winner in "Harnessing Creativity and Innovation"

    SSAU defines and uses new technologies to maintain and develop its organizational capabilities. The approach is realized through the activities of small innovative enterprises (SIE). It is - an enterprise formed on the basis of the SSAU, the activity of which is to develop innovative ideas, turning them into innovative designs and bring them into production.

  • Stakeholders

    EFQM
    15 July 2012

    Municipality of Dzierzoniow - Poland

    Dzierzoniow is a town with a total area of 20 square kilometers and a population of 34 thousand in Poland. Building partnerships became an impulse to create a new stakeholder map, include partnerships in process reviews and designate people who would be responsible for managing the relations with our partners.

  • Liverpool John Moores University, UK - EFQM Prize Winner 2011

    EFQM
    25 October 2011

    EFQM Prize Winner in Building Partnerships

    LJMU recognises that partnerships are crucial to future success, in terms of attracting students, securing additional income streams and enhancing their reputation; both within the UK and on the international market place.

  • Building Partnerships

    EFQM
    15 July 2011

    Liverpool John Moores University - United Kingdom

    LJMU has developed their "World of Work" programme in partnership with some of the UK's largest employers to ensure their students have the skills & competencies required for today's workplace.

  • Equipping students for the World of Work

    EFQM
    15 July 2011

    Liverpool John Moores University - United Kingdom

    Since becoming a university in 1992, LJMU has grown substantially, in line with the policy of successive governments, to extend the scope and accessibility of higher education in the UK. World of Work is a programme developed to ensure that graduates are ‘ready to work’.

  • DIGAME - Stakeholders' request attention service

    EFQM
    15 July 2011

    Red Electrica de Espana - Spain

    Red Eléctrica is part of the electricity sector. Their functional scope is: high voltage electric power transmission from generation plants to distribution substations and operation of the national power system. DIGAME's Acronym is "Stakeholder attention and External Multiservice attention Information Office" (Despacho de Información a Grupos de interés y Atención Multiservicio Externa). DIGAME in Spanish means “tell me”.