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  • Good Practice Competition

    HOW FAR WILL YOU GO TO WOW A CUSTOMER WITH CREATIVE CUSTOMER SOLUTIONS? 
    Join the competition and share how your organisation managed the transformation from product focus to service, from service to solutions, engaging and developing the talent of your people to build creative customer solutions.

  • Committed to Excellence

    EVEN THE LONGEST JOURNEY START WITH A SINGLE STEP.
    The EFQM Committed to Excellence is designed to help ensure that first step is a step in the right direction. It is an assessment and recognition scheme that helps you introduce an excellence initiative into your organisation and deliver improved results.

  • Internal Assessor Training

    COMPLETE AN INTERNAL ASSESSMENT.
    This course prepares individuals to complete an internal assessment of their organisation.  It helps create the internal capability and skills to run a self-assessment programme for your organisation.  Participants get to practice using a number of self-assessment tools.

Celebrate 25 Years of Excellence!

Join us at the EFQM Forum in Brussels (Belgium) on 20 & 21 October!

Events calendar

Excellence in Action - Feb 2014